Hello B/R Community! We appreciate your patience as we address issues related to the new B/R app. In the spirit of transparency, you can follow this article to stay updated with known issues that are being addressed. If you encounter an issue not listed here, please submit a request to our support team for additional assistance.
B/R App Latest Builds:
Android: 10.9.0
iOS: 10.9.0
Known Issues:
Notifications
-
Notification settings not saving correctly, resulting in the following options:
- Not receiving the desired notifications
- Not receiving any notifications
- Notifications are leading to the wrong content.
- See Workarounds below for saving notification settings.
Personalization
- No customization for viewing followed teams and leagues on the home page.
- No ability to change the order of teams and leagues in the Following Tab.
Forum / Chat / Commenting
- Delay in created post appearing in Forums.
- Deleting posts/comments is not currently available in the B/R app.
- When trying to comment in the chat of a live video/stream, the keyboard covers a large portion of the live chat.
Schedules
- Team schedules do not land at current-date events.
Team's Home Page
- Random and not relevant news in various team pages.
Account Information
- No ability to change the email or phone number associated with your B/R account after initially creating it. See Workarounds below for updating this information.
Workarounds:
Notification Settings
- When attempting to select your notification settings, toggle the notifications you want on or off, let it sit for 10 seconds before leaving the notifications page. When you go back into your notification settings, you should see the settings you changed saved.
Unable to access the previous page from Forum/Comments
- To go back to the previous page after tapping into a comment, swipe from left to right to exit the comment's view.
Changing Account Information
- To change the email or phone number associated with your B/R account, please submit a request to our support team to change this information.