Hello B/R Community! We thank you for your support and patience as we address issues related to the new B/R app. In the spirit of transparency you can follow this article to stay updated with issues that are known and are being addressed. If you are encountering an issue that is not listed here, please submit a request to our support team for additional help.
B/R App Latest Builds:
Android: 10.3.0
iOS: 10.3.0
Known Issue:
Gamecast - Boxscore
- (Android) Boxscore shows up blank. Swipe down to refresh feed.
- Missing statistics in the Box Score of Gamecasts, including: Batting, Base running, Fielding, Pitching.
Profile
- Edit Profile (iOS) - If you attempt to edit your profile through the "View Profile" button. The save button will not appear. See Workarounds below, to see how to save profile edits.
Personalization
- Followed Teams - No customization for viewing followed teams and leagues on home page.
Community Engagement
- Created Posts - Delay in created post appearing in Forums.
- Deleting Post/Comments - Currently, deleting your posts and comments is not available.
Alerts Tab Missing
- We are currently enhancing the alerts tab, which will allow you to access the alerts represented by the alerts badge on the app icon. This improvement is under development and is scheduled to release soon. See Workarounds below, to clear this badge.
Notifications
- Notification settings reverting after closing app or settings page. See Workarounds below, to see your notification settings saved.
- Push notifications leading to the wrong content.
Schedules
- Team schedules do not land at current-date events.
Team's Home Page
- Random and not relevant news in various team pages.
Fixed Issues:
Forums
- Android Forum Comments - There was an issue where Android users were not able to engage in social features within community forums, such as: posting comments, commenting on comments or liking comments. This has been fixed in build 10.3.0.
International Users
- Video - There was an issue with international users not having access to videos. This has been fixed.
App Stability
- (Android) Some Android users were having an issue with getting past the initial B/R splash screen. This has been fixed.
Fire Reaction
- Fire reaction has been fixed.
Fan Count
- Fan counts are now showing for teams and leagues.
Workarounds:
Alerts Badge (iOS)
- Alerts badge showing a number on the app icon. To clear this badge, go to your iOS notification center by swiping down on the left side of your screen, scroll down to the "Notification Center" title and tap the "X" to clear the alerts badge. You may also need to manually clear any remaining B/R notifications and force close the app.
Unable to access previous page from Forum/Comments
- To go back to the previous page after tapping into a comment, swipe from left to right to exit the comment's view.
Edit Profile (iOS)
- When attempting to edit your profile, do so by navigating to Settings > Edit Profile, the Save button is available as expected. If you attempt to edit your profile by navigating View Profile > Edit Profile, the Save button is missing.
Notification Settings
-
When attempting to select your notification settings, toggle the notifications you want on or off, let it sit for 10 seconds before leaving the notifications page. When you go back into your notifications you should see the settings you changed saved.