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Account Management and Preference Settings

 

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Account Management

  • Password Reset: To reset your password, go to the 'Account' section of 'Profile & Settings'. Input your current password to set a new one. This will reset your password for both B/R and Max if linked.
  • Email Change: Currently, changing your email address is not supported. Check back soon for updates.
  • Account Merge: Use a single login for both B/R and maxlogo copy.jpg by merging accounts during registration or later via 'Account' settings. You can find more information here.
  • New Account Creation: Log out of your current account, click 'Sign-Up', and follow prompts using a different email address or supported social accounts (Apple, Google, Max). For more information checkout the Signing Up article.
  • Account Deletion: Navigate to 'Privacy and Legal' in 'Profile & Settings', submit "Delete My Account" to remove all associated content within 72 hours.
  • Followers: Check who is following you under the Users tab in the top left menu Screenshot 2024-12-04 at 4.16.58 PM.png.

 

Preference Settings

  • App Theme: To set app theme, navigate to the 'Preferences' section of 'Profile & Settings'. Here you will be able to choose the following modes: Dark, Light and Match System. 
  • Video Autoplay: To set video autoplay preferences, navigate to the 'Preferences' section of the 'Profile & Settings' menu. Here you will be able to choose the following options: Wi-Fi + Mobile Data, Wi-Fi Only and Never Autoplay Videos.

 

If you have any questions or need additional support, please reach out to our customer support team by submitting a request here.

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